Shipping Policy

Shipping Policy of Specter Originals Australia

Shipping Methods

We offer shipping services within Australia using reputable courier services. The shipping method and carrier may vary depending on the destination, package size, and shipping preferences.

Processing Time

Orders are typically processed and dispatched within 1-2 business days after payment confirmation, excluding weekends and public holidays. Please note that during peak periods or promotional events, processing times may be slightly longer.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process before payment confirmation.

Estimated Delivery Time

Delivery times vary depending on the shipping method and destination. Estimated delivery times are provided at the time of checkout and are based on the carrier's standard delivery schedule. Please note that delivery times may be affected by factors beyond our control, such as weather conditions or transportation delays.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

Delivery Address

Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete address information.

Delivery Attempts

If delivery is unsuccessful due to the recipient not being available at the delivery address, the courier may leave a notification card with instructions for collection or re-delivery. It is the customer's responsibility to arrange for re-delivery or collection within the specified timeframe.

International Shipping

At this time, we only offer shipping services within Australia. We do not offer international shipping.

Shipping Restrictions

We reserve the right to refuse or cancel orders to certain locations or addresses that are not serviceable by our courier partners. In such cases, a full refund will be issued to the customer.

Shipping Insurance

All orders are covered by shipping insurance to protect against loss or damage during transit. If your order arrives damaged or is lost in transit, please contact us immediately to initiate a claim.

Contact Us

If you have any questions or concerns about our Shipping Policy or your order's delivery status, please contact us at [support@specteroriginals.com.au or +61 469012831].

This Shipping Policy was last updated on [date].